Shipping & Delivery
From our hands to your home.
Last updated: 14 October 2026Considered care,
at every step.
Naamyra delivers artificial jewellery, watches, gifts and home decor across India through courier partners. This page tells you where we deliver, what it costs and how long it usually takes.
1. Where we deliver
We deliver to most pincodes in India, subject to what our couriers can serve. Type your pincode on a product page, in the cart or at checkout to check. We do not ship outside India at present. Some remote areas, for example parts of Jammu & Kashmir, the North-East and the islands, may take longer or may not be covered.
2. Packing and dispatch
We usually pack and dispatch within 1 to 3 working days after your order is confirmed. Orders placed on Sundays, holidays or late in the day are handled on the next working day. Personalised or made-to-order gifts need extra time, which is stated on the product page. During festivals and sales, dispatch can take longer.
3. How long delivery takes after dispatch
Metro cities (Delhi NCR, Mumbai, Bengaluru, Chennai, Kolkata, Hyderabad, Pune, Ahmedabad): about 2 to 5 working days. Other cities and towns: about 4 to 8 working days. Remote areas (North-East, Jammu & Kashmir, islands and similar): about 7 to 12 working days. These are estimates, not promises. Working days do not include Sundays and public holidays. The estimated date for your order is shown at checkout.
4. Shipping charges
Free shipping is available for eligible deliveries within India with no minimum order value. Delivery availability is confirmed by your PIN code at checkout. Any applicable charges for optional services or payment methods will be displayed before you place your order.
5. Cash on Delivery
COD is offered for selected pincodes and for orders up to Rs. 5,000. We may switch off COD for certain orders, areas or customers, for example after repeated refused deliveries. Please keep the exact amount ready. The courier may ask you to confirm the order with an OTP or a call.
6. Tracking
Once your order is dispatched we send a tracking link by SMS, email or WhatsApp, and you can also see it under My Orders. Updates may take up to 24 hours to appear. If your order has several items, they may come in separate parcels on different days. You are not charged extra for that.
7. Delivery attempts and wrong addresses
Please give a complete address, the correct pincode and a phone number that works. The courier usually makes 2 or 3 attempts. If delivery fails because the address is wrong or incomplete, nobody can be reached, or the parcel is refused, it may come back to us. Then, for prepaid orders, we will contact you to send it again (extra shipping may apply) or refund you after deducting the shipping charges. For COD orders, the order is cancelled and we may switch off COD for you in future.
8. When the parcel arrives
Please look at the outer packaging before accepting. If it looks opened, tampered with or badly damaged, either refuse it or accept it only after writing "damaged" on the delivery receipt and taking photos, and contact us immediately. We strongly suggest recording one continuous video while you open the parcel. It helps us settle damaged, missing or wrong item claims quickly.
9. Damaged, missing or wrong items
Email naamyra.dp@gmail.com within 48 hours of delivery with your Order ID and photos or a video of the item, the packaging and the shipping label. Once we have verified the problem, we will replace the item or refund you, as explained in the Returns & Refunds Policy.
10. Delays
Weather, strikes, festivals, heavy order volumes, government restrictions and courier problems can delay a delivery. We will try to keep you informed. If your order is more than 10 working days past its estimated date, you can ask us to cancel it and we will refund you in full.
11. Sending a gift
You can ship an order straight to the person receiving it. Add a gift message and ask for no price slip at checkout. Double-check their phone number so the courier can reach them.
12. Festivals and sale periods
Dispatch and delivery can take longer around festivals and big sales. If you need something by a particular date, please order well ahead. We cannot guarantee delivery on a specific date or time.
13. When ownership passes to you
Ownership of the goods and the risk of loss pass to you when the courier delivers the parcel to the address you gave, or to someone at that address who accepted it.
14. Taxes
We deliver within India and prices already include GST. No customs duty applies.
15. Questions
Email naamyra.dp@gmail.com or call +91-9310106366 (9:00 AM to 6:00 PM IST, Monday to Saturday (closed on national holidays)) with your Order ID.
Keep your Order ID handy and contact naamyra.dp@gmail.com or call +91-9310106366.
Need a hand?
Our care team is here Monday to Saturday, 9:00 AM to 6:00 PM IST.
